Marketo
All Systems Operational
Admin Operational
Users and Roles   Operational
Workspaces and Partitions   Operational
API Operational
Munchkin   Operational
REST   Operational
SOAP   Operational
CRM Integration Operational
Microsoft Dynamics   Operational
Salesforce   Operational
Database Operational
Segmentation   Operational
Design Studio Operational
Emails   Operational
Forms   Operational
Landing Pages   Operational
Snippets and Dynamic Content   Operational
Instance Accessibility Operational
Ashburn Datacenter   Operational
London Datacenter   Operational
San Jose Datacenter   Operational
Sydney Datacenter   Operational
Marketing Activities Operational
Programs   Operational
Smart Campaigns   Operational
Smart Lists   Operational
Real Time Personalization Operational
Content AI   Operational
Web Personalization   Operational
Reporting Operational
MLM Analytics   Operational
Revenue Cycle Analytics (RCA)   Operational
Sales Engage Operational
Content Storage Services   Operational
Email Services   Operational
Exchange Service   Operational
Gmail Service   Operational
Link Generator   Operational
Messaging Services   Operational
Outlook Add-in   Operational
Phone Service   Operational
Sales Engage Analytics   Operational
Search Service   Operational
Web Application   Operational
UI Operational
General Product Navigation   Operational
Navigation Tree   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Marketo will be performing scheduled maintenance to our Marketo Sales Engage infrastructure on the evening of Friday, February 22nd, 2019, 9 PM PST - February 22nd, 10 PM PST. We do not expect customer impact during this period. If you have any questions, please contact Marketo Customer Support https://support.marketo.com.
Posted on Feb 14, 10:13 PST
Past Incidents
Feb 18, 2019

No incidents reported today.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 14, 09:19 PST
Monitoring - The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 14, 09:01 PST
Identified - We have identified the source of the disruption and are taking action now to restore service as quickly as possible. Only a subset of customers in the London datacenter are impacted. We are reinitializing our systems currently and expect the impact to continue briefly while recovery efforts continue.
Feb 14, 08:17 PST
Investigating - We are currently experiencing issues with accessibility to Marketo instances in our London Datacenter. A small subset of customers may not be able to connect to Marketo services. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Feb 14, 07:36 PST
Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 11, 15:13 PST
Update - We are continuing to monitor for any further issues.
Feb 11, 14:49 PST
Monitoring - The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 11, 14:48 PST
Update - We are currently experiencing a service issue impacting email sends in our Ashburn datacenter. We are investigating this issue with the highest priority. Only customers in the Ashburn datacenter are impacted by this incident. If you have any questions, please contact Marketo Support https://support.marketo.com.
Feb 11, 14:41 PST
Investigating - Customers may experience issues with Emails. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Feb 11, 14:26 PST
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 11, 14:07 PST
Monitoring - The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 11, 11:59 PST
Identified - We have identified the source of the disruption and are working to mitigate the problem as quickly as possible. Full service will be restored as quickly as possible.
Feb 11, 11:17 PST
Investigating - A small subset of customers in the San Jose Datacenter may be experiencing slow performance within their Marketo instance. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Feb 11, 08:26 PST
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 11, 06:16 PST
Identified - The issue has been identified and a fix is currently being implemented.
Feb 10, 23:55 PST
Investigating - A small subset of customers in the San Jose Datacenter may be experiencing slow performance within their Marketo instance. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Feb 10, 22:55 PST
Feb 9, 2019
Completed - The scheduled maintenance has been completed.
Feb 9, 18:00 PST
Verifying - The maintenance process has completed and services are operational. We will continue to monitor all systems to verify stability throughout the remainder of the maintenance window.
Feb 9, 11:11 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 10:00 PST
Scheduled - Marketo will be performing mandatory maintenance in our Ashburn datacenter on Saturday, February 9, 2019 from 10:00 AM to 6:00 PM PST. As a result, certain functionalities for customers in our San Jose, London, and Sydney datacenters may be affected. Impacted services include; user management, Universal ID, MSI and Sales Engage. A small number of customers may experience RTP lead tracking issues. Impacted time is expected to last for as little as 1 hour. However, please plan for service disruption during the entirety of the maintenance window to account for unforeseen circumstances. Please monitor https://status.marketo.com for updates during the maintenance process. If you have any questions, please contact Marketo Customer Support https://support.marketo.com
Jan 30, 15:57 PST
Completed - The scheduled maintenance has been completed.
Feb 9, 18:00 PST
Verifying - The maintenance process has completed and services are operational. We will continue to monitor all systems to verify stability throughout the remainder of the maintenance window.
Feb 9, 11:10 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 10:00 PST
Scheduled - Marketo will be performing mandatory maintenance in our Ashburn datacenter on Saturday, February 9, 2019 from 10:00 AM to 6:00 PM PST. All Marketo services for customers in the Ashburn datacenter will be disrupted. Service will be restored as quickly as possible. While we anticipate disruptions to last no more than one hour, please plan for a service disruption during the entirety of the maintenance window to account for unforeseen circumstances. Please monitor https://status.marketo.com for updates during the maintenance process. If you have any questions, please contact Marketo Customer Support https://support.marketo.com
Jan 30, 15:54 PST
Feb 8, 2019

No incidents reported.

Feb 7, 2019
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 7, 22:59 PST
Monitoring - The issues with accessibility to Marketo instances in our San Jose Datacenter has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Feb 7, 22:44 PST
Identified - We are currently experiencing issues with accessibility to Marketo instances in our San Jose Datacenter. A small subset of customers may not be able to connect to Marketo services. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Feb 7, 22:19 PST
Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.