Marketo
All Systems Operational
Admin Operational
Users and Roles Operational
Workspaces and Partitions Operational
API Operational
Munchkin Operational
REST Operational
SOAP Operational
CRM Integration Operational
Microsoft Dynamics Operational
Salesforce Operational
Database Operational
Segmentation Operational
Design Studio Operational
Emails Operational
Forms Operational
Landing Pages Operational
Snippets and Dynamic Content Operational
Instance Accessibility Operational
Ashburn Datacenter Operational
London Datacenter Operational
San Jose Datacenter Operational
Sydney Datacenter Operational
Marketing Activities Operational
Programs Operational
Smart Campaigns Operational
Smart Lists Operational
Real Time Personalization Operational
Content AI Operational
Web Personalization Operational
Reporting Operational
MLM Analytics Operational
Revenue Cycle Analytics (RCA) Operational
Sales Engage Operational
Content Storage Services Operational
Email Services Operational
Exchange Service Operational
Gmail Service Operational
Link Generator Operational
Messaging Services Operational
Outlook Add-in Operational
Phone Service Operational
Sales Engage Analytics Operational
Search Service Operational
Web Application Operational
UI Operational
General Product Navigation Operational
Navigation Tree Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GoToWebinar Scheduled Maintenance, June 29 Jun 28, 22:00 - Jun 29, 02:00 PDT
GoToWebinar will be conducting scheduled maintenance on Saturday, June 29th from 5:00 AM UTC - 9:00 AM UTC. During the impacted timeframe, customer-facing webinars and APIs will be unavailable for Marketo customers. For more information regarding impact to Marketo services, please view this Community article: https://nation.marketo.com/docs/DOC-7092. If you have any questions, please contact Marketo Customer Support at https://support.marketo.com.
Posted on Jun 21, 05:26 PDT
GoToWebinar Scheduled Maintenance, June 30 Jun 29, 22:00 - Jun 30, 02:00 PDT
GoToWebinar will be conducting scheduled maintenance on Sunday, June 30th from 5:00 AM UTC - 9:00 AM UTC. During the impacted timeframe, customer-facing webinars and APIs will be unavailable for Marketo customers. For more information regarding impact to Marketo services, please view this Community article: https://nation.marketo.com/docs/DOC-7092. If you have any questions, please contact Marketo Customer Support at https://support.marketo.com.
Posted on Jun 21, 05:28 PDT
Past Incidents
Jun 26, 2019

No incidents reported today.

Jun 25, 2019

No incidents reported.

Jun 24, 2019
Resolved - Our team has resolved the issue and all systems are working as expected. If you have questions, please contact Marketo Support at https://support.marketo.com.
Jun 24, 15:56 PDT
Monitoring - The problem has been mitigated and all Marketo services have been restored. Customers may still experience a lag while the backlog is being processed. We are monitoring the situation closely to ensure services remain fully operational and the backlog processes. If you have any questions, please contact Marketo Support at https://support.marketo.com.
Jun 24, 10:12 PDT
Investigating - A subset of customers in our Ashburn datacenter may be experiencing delays in list imports and smart lists that are returning stale data. Our team is currently troubleshooting the issue and will provide updates as soon as we have additional information. If you have questions, please contact Marketo Support at https://support.marketo.com.
Jun 24, 09:15 PDT
Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Jun 21, 08:10 PDT
Monitoring - The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Jun 21, 07:57 PDT
Investigating - A subset of customers in our Ashburn data center may experience intermittent instance accessibility issues. Our team is investigating this issue now and we will provide updates once they are available. If you have any additional questions, please contact Marketo Support at https://support.marketo.com.
Jun 21, 06:51 PDT
Jun 20, 2019
Resolved - This incident has been resolved.
Jun 20, 23:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 23:46 PDT
Update - Starting from 11:00 PM MT Marketo customers hosted on pod SJ02 are unable to access landing pages as it is returning error 500
Jun 20, 23:02 PDT
Investigating - We are currently experiencing some service issues with Marketo Landing Pages for customers on SJ02. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Jun 20, 23:02 PDT
Jun 19, 2019

No incidents reported.

Jun 18, 2019
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Jun 18, 11:08 PDT
Monitoring - A subset of Marketo customers in our Ashburn data center may have been temporarily unable to access their instances between 9:50 AM PDT - 9:59 AM PDT. Additionally, service may have been degraded between 9:28 AM PDT - 9:59 AM PDT. The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Jun 18, 10:25 PDT
Jun 17, 2019
Resolved - Resolved: Our team has resolved this issue and will continue to monitor all systems. If you have any additional questions, please contact Marketo Support at https://support.marketo.com.
Jun 17, 10:17 PDT
Investigating - A subset of customers in our Ashburn data center may experience intermittent instance accessibility issues. Our team is investigating this issue now and we will provide updates once they are available. If you have any additional questions, please contact Marketo Support at https://support.marketo.com.
Jun 17, 09:24 PDT
Jun 16, 2019
Resolved - An affected service has been restarted and service has been restored.
Jun 16, 20:17 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 16, 20:14 PDT
Investigating - A subset of our customers on our LON Datacenter is experiencing problems with RCA Reporting services. We are actively investigating this issue now and will post updates as soon as they become available. All other features such as Marketo Lead Management should not be affected, only reporting using RCA. If you have any questions, please contact Marketo Support https://support.marketo.com.
Jun 16, 20:01 PDT
Jun 15, 2019

No incidents reported.

Jun 14, 2019
Completed - The scheduled maintenance has been completed.
Jun 14, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 10:00 PDT
Scheduled - Marketo will be performing maintenance to our Revenue Cycle Analytics infrastructure on Friday, June 14th from 6:00 PM - 8:30 PM BST. During the impacted time-frame, a small subset of customers in our London data center will not be able to access their RCA reports. If you have any questions, please contact Marketo Customer Support https://support.marketo.com.
Jun 7, 17:09 PDT
Jun 13, 2019
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Jun 13, 16:46 PDT
Monitoring - A subset of Marketo customers in our San Jose data center may have been temporarily unable to access their instances from 3:11 PM PDT - 3:27 PM PDT. The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Jun 13, 15:31 PDT
Jun 12, 2019

No incidents reported.