Marketo
All Systems Operational
Admin Operational
Users and Roles Operational
Workspaces and Partitions Operational
API Operational
Munchkin Operational
REST Operational
SOAP Operational
CRM Integration Operational
Microsoft Dynamics Operational
Salesforce Operational
Database Operational
Segmentation Operational
Design Studio Operational
Emails Operational
Forms Operational
Landing Pages Operational
Snippets and Dynamic Content Operational
Instance Accessibility Operational
Ashburn Datacenter Operational
London Datacenter Operational
San Jose Datacenter Operational
Sydney Datacenter Operational
Marketing Activities Operational
Programs Operational
Smart Campaigns Operational
Smart Lists Operational
Real Time Personalization Operational
Content AI Operational
Web Personalization Operational
Reporting Operational
MLM Analytics Operational
Revenue Cycle Analytics (RCA) Operational
Sales Engage Operational
Content Storage Services Operational
Email Services Operational
Exchange Service Operational
Gmail Service Operational
Link Generator Operational
Messaging Services Operational
Outlook Add-in Operational
Phone Service Operational
Sales Engage Analytics Operational
Search Service Operational
Web Application Operational
UI Operational
General Product Navigation Operational
Navigation Tree Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 15:49 PDT
Scheduled - Marketo will be performing mandatory maintenance in our London datacenter on Saturday, April 13, 2019 from 8:00 PM to Sunday, April 14, 2019, 2:00 AM GMT. The maintenance is expected to only take 2 hours to complete, however customers should plan for potential service disruptions for the entire maintenance window in case there are unforeseen complications. All Marketo services for customers in the London datacenter will be disrupted during the maintenance timeframe. Service will be restored as quickly as possible. Please monitor https://status.marketo.com for updates during the maintenance process. If you have any questions, please contact Marketo Customer Support https://support.marketo.com.
Mar 13, 15:47 PDT
Past Incidents
Mar 26, 2019
Completed - Our team has confirmed that the mandatory maintenance in our San Jose datacenter is no longer expected to have any customer impact. All Marketo systems will continue to function as expected during this brief maintenance period. If you have any questions, please contact Marketo Customer Support https://support.marketo.com.
Mar 26, 14:33 PDT
Scheduled - We will be performing a mandatory emergency maintenance in our San Jose datacenter. During the maintenance window, list imports will be delayed and smart lists may not contain the most up to date data. If you have any questions, please contact Marketo Support https://support.marketo.com.
Mar 26, 13:13 PDT
Mar 25, 2019

No incidents reported.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019
Resolved - The accessibility issues for our SJ Datacenter has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Mar 21, 19:45 PDT
Monitoring - The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Mar 21, 17:29 PDT
Update - We are continuing to investigate this issue with the highest urgency. The service disruption is currently only impacting a subset of customers in our San Jose datacenter. We will post updates as soon as they become available.
Mar 21, 16:37 PDT
Investigating - We are currently experiencing issues with accessibility to Marketo instances in our San Jose Datacenter. A small subset of customers may not be able to connect to Marketo services. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Mar 21, 16:18 PDT
Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019
Completed - The scheduled maintenance has been completed.
Mar 14, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 12:00 PDT
Scheduled - Marketo will be performing maintenance to the Revenue Cycle Analytics infrastructure in our London Datacenter on Thursday, March 14th from 12:00 PM - 8:00 PM PST. During the impacted time-frame, the RCA feature will not be available. If you have any questions, please contact Marketo Customer Support https://support.marketo.com.
Mar 7, 10:25 PST
Mar 13, 2019
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Mar 13, 14:42 PDT
Monitoring - The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Mar 13, 14:09 PDT
Investigating - Customers may experience issues with emails. Network engineers are engaged and investigating this issue. If you have any questions, please contact Marketo Support https://support.marketo.com.
Mar 13, 14:02 PDT
Mar 12, 2019

No incidents reported.