Marketo
All Systems Operational
Admin Operational
Users and Roles Operational
Workspaces and Partitions Operational
API Operational
Munchkin Operational
REST Operational
SOAP Operational
CRM Integration Operational
Microsoft Dynamics Operational
Salesforce Operational
Database Operational
Segmentation Operational
Design Studio Operational
Emails Operational
Forms Operational
Landing Pages Operational
Snippets and Dynamic Content Operational
Instance Accessibility Operational
Ashburn Datacenter Operational
London Datacenter Operational
San Jose Datacenter Operational
Sydney Datacenter Operational
Marketing Activities Operational
Programs Operational
Smart Campaigns Operational
Smart Lists Operational
Real Time Personalization Operational
Content AI Operational
Web Personalization Operational
Reporting Operational
MLM Analytics Operational
Revenue Cycle Analytics (RCA) Operational
Sales Engage Operational
Content Storage Services Operational
Email Services Operational
Exchange Service Operational
Gmail Service Operational
Link Generator Operational
Messaging Services Operational
Outlook Add-in Operational
Phone Service Operational
Sales Engage Analytics Operational
Search Service Operational
Web Application Operational
UI Operational
General Product Navigation Operational
Navigation Tree Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2019

No incidents reported today.

Oct 15, 2019

No incidents reported.

Oct 14, 2019
Resolved - Some customers were experiencing service issues with Trigger Smart Campaigns on PODs sjf, sji, cs, sj16. This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Oct 14, 23:08 PDT
Identified - Some customers are experiencing service issues with Trigger Smart Campaigns on PODs sjf, sji, cs, sj16. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 14, 22:23 PDT
Oct 13, 2019

No incidents reported.

Oct 12, 2019
Completed - The scheduled maintenance has been completed.
Oct 12, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 08:00 PDT
Scheduled - Marketo will be performing scheduled maintenance in our San Jose data center on Saturday, October 12, 2019, from 8:00 AM to 12:00 PM PDT. During the impacted timeframe, Revenue Cycle Analytics (RCA) reports will be temporarily inaccessible for a subset of customers in our San Jose data center. In addition, Search Engine Optimization (SEO) may be unavailable for all Marketo customers for a portion of the maintenance window. If you have any questions, please contact Marketo Customer Support https://support.marketo.com.
Oct 4, 14:25 PDT
Completed - The scheduled maintenance has been completed.
Oct 12, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 22:00 PDT
Scheduled - Marketo will be performing scheduled maintenance in our Ashburn data center on Friday, October 11, 2019, from 10:00 PM PDT to Saturday, October 12, 2019, 2:00 AM PDT. During the impacted timeframe, customers in our Ashburn data center may experience degraded performance in their Marketo application. If you have any questions, please contact Marketo Customer Support https://support.marketo.com.
Oct 4, 06:46 PDT
Oct 11, 2019
Resolved - A subset of customers in our London data center may have been intermittently interrupted using Real-Time Personalization (RTP). This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Oct 11, 18:53 PDT
Identified - A subset of customers in our London data center may be intermittently unable to receive Real-Time Personalization (RTP) information. .We have identified the source of the disruption and are working to mitigate the problem as quickly as possible. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 11, 18:23 PDT
Investigating - A subset of customers in our London data center may be intermittently unable to receive Real-Time Personalization (RTP) information. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 11, 17:20 PDT
Oct 10, 2019
Resolved - We are downgrading the severity of this issue due to the scope of the impact. However, we are continuing to work to restore service as quickly as possible. A mid-day fix will be implemented and updates will be provided to impacted customers as soon as they are available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 10, 09:54 PDT
Identified - A subset of Marketo customers utilizing trigger campaigns to send emails containing snippets with a hyperlink that points to a URL ending in .jsp may notice unsuccessful email sends. We have constructed a resolution plan and will work to restore service as quickly as possible. We will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 10, 07:37 PDT
Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - This issue has been resolved and all systems are fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Oct 8, 08:51 PDT
Monitoring - The problem has been mitigated and service has been restored. We are monitoring the situation closely to ensure services remain fully operational. If you are still experiencing symptoms, please contact Marketo Support at https://support.marketo.com.
Oct 8, 08:26 PDT
Investigating - A subset of Marketo customers in our San Jose data center may notice errors when attempting to log in to their instances. We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 8, 08:17 PDT
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.