Marketo
All Systems Operational
Admin Operational
Users and Roles   Operational
Workspaces and Partitions   Operational
API Operational
Munchkin   Operational
REST   Operational
SOAP   Operational
CRM Integration Operational
Microsoft Dynamics   Operational
Salesforce   Operational
Database Operational
Segmentation   Operational
Design Studio Operational
Emails   Operational
Forms   Operational
Landing Pages   Operational
Snippets and Dynamic Content   Operational
Instance Accessibility Operational
Ashburn Datacenter   Operational
London Datacenter   Operational
San Jose Datacenter   Operational
Sydney Datacenter   Operational
Marketing Activities Operational
Programs   Operational
Smart Campaigns   Operational
Smart Lists   Operational
Real Time Personalization Operational
Content AI   Operational
Web Personalization   Operational
Reporting Operational
MLM Analytics   Operational
Revenue Cycle Analytics (RCA)   Operational
Sales Engage Operational
Content Storage Services   Operational
Email Services   Operational
Exchange Service   Operational
Gmail Service   Operational
Link Generator   Operational
Messaging Services   Operational
Outlook Add-in   Operational
Phone Service   Operational
Sales Engage Analytics   Operational
Search Service   Operational
Web Application   Operational
UI Operational
General Product Navigation   Operational
Navigation Tree   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2018

No incidents reported today.

Oct 15, 2018
Resolved - This incident has been resolved. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 15, 09:40 PDT
Monitoring - A fix has been implemented and we are currently monitoring for additional errors. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 15, 08:56 PDT
Investigating - We are investigating reports of intermittent log-in issues in the San Jose datacenter for the Revenue Cycle Explorer (RCE) and Real Time Personalization (RTP) products. We are working to resolve as soon as possible and will post updates as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 15, 08:44 PDT
Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018
Resolved - This incident has been resolved.
Oct 4, 18:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 17:38 PDT
Investigating - We are currently experiencing issues with intermittent accessibility to Marketo instances on our London pods. A small subset of customers may not be able to connect to Marketo services and receive a 500 error.

We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 4, 17:25 PDT
Oct 3, 2018
Resolved - This issue has been resolved and all services are fully operational.
Oct 3, 09:20 PDT
Identified - We have identified the source of the problem and have mitigated the problem. Services should be restored, though some customers may experience intermittent issues temporarily. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 3, 09:04 PDT
Investigating - We are currently experiencing issues with accessibility to Marketo instances in our San Jose Datacenter. A small subset of customers may not be able to connect to Marketo services. This only impacts a small subset of customers in the San Jose datacenter.

We are actively investigating this issue now and will post updates as soon as they become available. If you have any questions, please contact Marketo Support https://support.marketo.com.
Oct 3, 08:29 PDT
Oct 2, 2018

No incidents reported.